Rempit33 Privacy Policy – How We Protect Your Information

What Information Do We Collect?

When you register or use the rempit33 platform, we collect several categories of information to ensure the service runs safely and efficiently. This information is divided into the following main types:

• Account information: Your full name, date of birth, phone number, email address, and password registered when opening your rempit33 account.
• Payment information: Details related to the payment method you use for deposits or withdrawals in MYR, including the account holder name for your bank account or e-wallet. Full account numbers are not stored directly in our system.
• Device and browser information: Device type, operating system, IP address, browser type, and screen resolution, recorded automatically when you access our platform.
• Usage data: Betting history, games played, session duration, navigation clicks, and general usage patterns within the platform.
• Cookies: Cookie files stored on your device to maintain login sessions, remember user preferences, and monitor platform performance.

All information collection is carried out with the user's implied consent through acceptance of this policy upon account registration.

How Is This Information Used?

Rempit33 uses collected information solely for platform operations and to enhance the user experience. The primary purposes for data use include:

• Processing account registration, identity verification, and password recovery.
• Processing MYR deposit and withdrawal transactions securely and accurately.
• Detecting and preventing fraud, money laundering, and suspicious activity on the platform.
• Sending notifications related to account activity, active promotions, and relevant service updates.
• Providing effective customer support in Bahasa Melayu.
• Complying with legal obligations and regulatory compliance requirements applicable in Malaysia.
• Analysing platform usage patterns for technical improvement and interface design purposes.

Rempit33 does not use your personal data for third-party advertising purposes or sell user information to any external companies.

Cookies & Tracking Technologies

The rempit33 platform uses session cookies and persistent cookies to ensure a seamless user experience. Session cookies expire automatically when you close your browser, while persistent cookies are stored for a longer period to remember your preferences.

The types of cookies used include functional cookies (to maintain login sessions and language preferences), analytics cookies (to understand how users interact with the platform), and security cookies (to detect unauthorised access). You can manage or delete cookies through your browser settings, though doing so may affect certain platform functions. Disabling security cookies in particular may prevent the login process from working correctly.

Data Storage & Security

All rempit33 user data is stored on servers protected by SSL/TLS encryption. Access to the user database is strictly limited to authorised personnel, and every access is recorded in an audit log for security purposes. User passwords are never stored in plain text — they are hashed using a strong encryption algorithm before being saved.

Data retention periods depend on the type of information. Active account data is retained for as long as the account remains active. Following account closure, core data is kept for a minimum of five years to meet legal compliance and financial audit requirements. Anonymised analytics data is retained for longer periods for platform improvement purposes.

While rempit33 takes comprehensive security measures, no online system can be guaranteed completely free from cyber threats. We encourage users to play an active role in keeping their own accounts secure by using strong passwords and not sharing their login credentials.

Sharing Information with Third Parties

Rempit33 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, in certain limited situations, information may be shared with:

• Payment processors: The payment service provider that processes your MYR transactions requires a minimum set of information to complete the transaction. They are bound by strict confidentiality agreements.
• Authorities: Information may be disclosed to the relevant Malaysian authorities when required by law, court order, or official investigation.
• Technical service providers: Third parties providing technical infrastructure, platform analytics, or customer support services are bound by data protection agreements that prohibit the use of data outside the scope of services provided.

In all data-sharing instances, rempit33 ensures that recipients comply with data protection standards equivalent to those in this policy.

Your Rights as a User & How to Contact Us

As a registered rempit33 user, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold in relation to your account. Such requests will be processed within 14 business days.
• Right to Correction: If any information in your account is inaccurate or out of date, you can update it through your account settings or by contacting our customer support team.
• Right to Erasure: You may request deletion of your account and personal data, subject to the legal retention obligations stated above. Deletion requests will be processed once all related transactions have been settled.
• Right to Restrict Processing: In certain circumstances, you may request a restriction on how we process your data while a dispute is pending resolution.

To submit any privacy-related enquiries, exercise the rights above, or report concerns about the use of your data, please contact the rempit33 customer support team via live chat on the platform or by email at: [email protected]. We will respond to privacy-related enquiries within three business days.

Rempit33 reserves the right to update this privacy policy at any time. Users will be notified of significant changes via in-platform notifications or their registered email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.